SHIPPING POLICY
Welcome to Babbz Bakehouse, where we're committed to delivering the freshest baked goods straight to your doorstep! To ensure a smooth shipping experience, please review our shipping policy below:
**Order Processing Time:**
- Upon placing your order, please allow 1-2 business days for processing. During peak seasons or holidays, processing times may be slightly longer, but rest assured, we're working diligently to fulfill your order as quickly as possible.
**Shipping Methods:**
- We offer standard shipping for all orders within the contiguous United States. Unfortunately, we do not currently offer international shipping.
- Your order will be shipped via reputable carriers to ensure timely and secure delivery. Once your order is on its way, you'll receive a shipping confirmation email with tracking information.
**Shipping Rates:**
- Shipping rates are determined based on the weight of your order and the shipping destination. You can preview the shipping costs at checkout before finalizing your purchase.
**Delivery Timeframes:**
- Following shipment, delivery times typically range from 3 to 7 business days within the contiguous United States. Please note that delivery times may vary depending on your location and external factors beyond our control.
**Shipping Restrictions:**
- At this time, we're unable to ship to P.O. boxes, APO/FPO addresses, or international destinations.
- During extreme weather conditions, such as heatwaves, we may postpone shipping to maintain the quality of our products during transit.
**Damaged or Delayed Shipments:**
- While we take every precaution to package your order securely, unforeseen circumstances may result in damaged or delayed shipments. If your package arrives damaged, please contact us immediately, and we'll assist you in resolving the issue.
- In the event of a delayed delivery beyond the estimated timeframe, please reach out to us, and we'll work to track down your package and provide updates accordingly.
**Returns and Exchanges:**
- Due to the perishable nature of our baked goods, we're unable to accept returns or exchanges. However, if you encounter any issues with your order, please contact us, and we'll do our utmost to address your concerns and ensure your satisfaction.
**Contact Us:**
- Should you have any questions or require further assistance regarding our shipping policy or your order, please don't hesitate to contact our friendly customer service team at mike@babbzbakehouse.com or 973-240-7945. We're here to assist you!
Thank you for choosing Babbz Bakehouse. We're excited to share our delicious creations with you and make your shipping experience as delightful as our treats!
/ PICK UP SERVICE
**Preorder Pickup Policy:**
Hello,
Thank you for preordering with Babbz Bakehouse! To ensure a smooth pickup process, please review our preorder pickup policy:
**1. Order Placement:**
- Preorders can be placed online through our website or by contacting us at mike@babbzbakehouse.com or calling us at 973-275-7945 during our business hours. Please provide accurate contact information for communication regarding your pickup.
**2. Pickup Date and Time:**
- Upon placing your preorder, you'll receive confirmation of the pickup date, time, and location. Please make sure to arrive within the designated pickup window to collect your items promptly.
**3. Confirmation Email:**
- After successful placement of your preorder, you'll receive a confirmation email containing important pickup details. Please keep this email accessible for reference.
**4. Identification Requirement:**
- When picking up your preorder, please bring a valid form of identification (e.g., driver's license, ID card) matching the name on the preorder confirmation. This helps us ensure a secure pickup process.
**5. Proxy Pickup:**
- If you're unable to pick up your preorder personally, you may designate a proxy to collect it on your behalf. Please provide the proxy's name and ensure they bring a copy of the preorder confirmation email and their own identification.
**6. Timeliness:**
- We kindly ask that you arrive on time for your scheduled pickup to avoid delays and maintain the freshness of your items. If you anticipate being delayed, please contact us as soon as possible to make alternative arrangements.
**7. Modification or Cancellation:**
- If you need to modify or cancel your preorder, please notify us at least 24 hours before the scheduled pickup time. This allows us to adjust our preparation accordingly.
**8. Contact Information:**
- If you have any questions or require assistance regarding your preorder pickup, please don't hesitate to contact our customer service team at mike@babbzbakehouse.com or 973-275-7945. We're here to help!
Thank you for choosing Babbz Bakehouse for your preorder needs. We appreciate your cooperation and look forward to providing you with delicious baked goods for pickup!